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Returns and Exchanges

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on out return policy.

 

 

RETURNS

 

All returns must be postmarked within (30) days of the purchase date. All returned items must be in new and unused condition.

 

 

RETURN PROCESS

 

To return an item, please email customer service at thelevenshop@gmail.com

 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from receipt of your item to process your return or exchange.

 

 

EXCEPTIONS

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

 

 

Please note sale items are FINAL SALE and cannot be returned

 

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

 

Thelevenshop@gmail.com

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