Returns and Exchanges
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on out return policy.
RETURNS
All returns must be postmarked within (30) days of the purchase date. All returned items must be in new and unused condition.
RETURN PROCESS
To return an item, please email customer service at thelevenshop@gmail.com
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from receipt of your item to process your return or exchange.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please note sale items are FINAL SALE and cannot be returned
QUESTIONS
If you have any questions concerning our return policy, please contact us at: