OUR STORE POLICIES
Things You Need to Know
We founded THEELEVENSHOP with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
SHIPPING AND DELIVERY
What You Need to Know
We know that you can't wait to receive your order. All orders are processed 2-3 business days before shipping. Expect to receive orders 4-8 business days. You are able to track your order by referring to your tracking number.
RETURNS
The Small Print
We would be happy to offer a return on orders 15 days before received.
Items must be returned new and unused to receive full refund. You are responsible for shipping items back to us.